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question before purchase

About Products

What is the difference between Velvet and cotton linen?
Advantages of linen

①It is breathable and dry, and the heat dissipation performance of linen is also very good, so it is very comfortable to wear in summer. Linen clothing can lower the surface temperature of the skin by 3-4 degrees Celsius, and the water absorption of linen is also very good, which can quickly absorb moisture, so it can keep dry anytime, anywhere.

②Radiation protection, clothes also have this effect? According to research, adding 20% flax to clothing fabrics can prevent 80% of radiation.

③ Anti-static, in the fabric, only 10% flax can play the role of anti-static.

④Inhibit fungi, because cotton and linen have a better effect on inhibiting fungi, so long-term wearing can prevent some diseases.

The characteristics of linen

① Not anti-wrinkle, pure natural fabrics are basically not very anti-wrinkle, which is a more obvious shortcoming. Although it is a shortcoming, it is also relatively easy to take care of. It can be easily solved by spraying some water vapor or a garment steamer. After all, the drape of cotton and linen is relatively good.

②Prickly, cotton and linen are tougher than other clothes, so it may be a little prickly at first. But as the number of subsequent wears increases, the fabric will become softer and more comfortable.

③The hand feels relatively rough. Unlike other fabrics, cotton and linen have been washed many times, so they feel rougher to the touch.

④Dark color is the main color. Because of its own fabric, cotton and linen are relatively duller in terms of gloss and saturation.

②Radiation protection, clothes also have this effect? According to research, adding 20% flax to clothing fabrics can prevent 80% of radiation.

③ Anti-static, in the fabric, only 10% flax can play the role of anti-static.

④Inhibit fungi, because cotton and linen have a better effect on inhibiting fungi, so long-term wearing can prevent some diseases.

Advantages of velvet

1. The velvet is full of fluff, fine in texture, soft to the touch, comfortable to wear, and elegant in appearance. Elastic, no lint, no pilling, good water absorption, three times that of cotton products, and no irritation to the skin.

2. The fluff or loops of velvet stand tightly, the color is elegant, the fabric is firm and wear-resistant, not easy to fade, and has good resilience and elasticity.

3. Velvet products require high-grade, low-density, long-length, and high-maturity slender and high-quality cotton.

4. The delicate touch, smooth drape and elegant luster of velvet are still unmatched by other fabrics, so it has always been the favorite choice of luxury fabrics for fashion designers.

velvet features

1. Easy to generate static electricity

2. Due to the characteristics of velvet itself, the surface is composed of densely packed small fluff. During the production and processing of the fabric, it is inevitable that some small fluff particles will remain on the clothes. Generally, it will be washed out in the first few washings, especially for dark-colored clothes such as black, royal blue, and charcoal gray.

How to Clean and Maintain Pillows?

Nursing method:

1. Keep the room ventilated and dry, and open doors and windows for ventilation in good weather;

2. Regularly clean, you can use a duster to gently dust off the dust on the surface of the pillow;

3. Ironing along the wool direction at low temperature or ironing on the back of the pillow;

4. Do not twist the pillow skin hard in daily use, so as to avoid creases that are difficult to repair;

the cleaning method

1. The correct way to wash by hand: use mild detergent for washing; put the pillow into the detergent solution, squeeze the pillow with your hands until it is washed clean, remember to squeeze the detergent fully; then Rinse the pillow with clean water until it is rinsed clean, and finally squeeze out the excess water; lay the pillow flat to dry to make it softer and fluffier.

2, machine washing pillows should pay attention to: use mild detergent for washing; use a large washing machine, you can wash two pillows at the same time. If you can only accommodate one, the editor reminds everyone that it is best to add a towel to wash together, so as to balance the water flow. If dried, the throw pillow will more easily regain its original elasticity and become softer and fluffier.

3. Wrap it with a dry cloth. After absorbing most of the water, put it in a cool place to air dry. Do not expose it to the sun to avoid deterioration and oxidation of the material. Down pillows are easy to form balls when they come into contact with water, so they should not be washed in water. During maintenance, you can pat the pillow with your hands to keep it fluffy, and take it to a ventilated place to blow air to remove sweat and moisture. If the pillow is really dirty, you can send it to a dry cleaner for cleaning.

4. General printing and dyeing pattern pillow cleaning: 1. When washing, please remove the cushion cover and turn it to the reverse side for washing; 2. Avoid long-term soaking and scrubbing hard, and wash with cold water; 3. Please use soft washing powder or detergent , Do not use bleach; 4. Do not directly iron the pattern part with an iron;

velvet pillow

1. Vacuum cleaner cleaning. The most commonly used and easiest cleaning method, it can be easily cleaned without dismantling or washing, and it can also absorb a large amount of dust attached to the surface of the flannel pillow. It is very convenient to clean the pillow every month.

2. Clean the steam engine. At present, there are many steam cleaners on the market for wall coverings and pillow fabrics, which are definitely a good helper for cleaning flannel. First use the normal vacuum mode to suck away the dust, then switch to the steam mode to clean it again, and the pillow will become spotless!

3. Professional cleaning structure. If the pillow is stained and the area is large, it is difficult to use the above two methods to clean. Then you need to clean the pillow as a whole.

linen pillow

To maintain linen home textiles, the temperature of the water should not be too high and should be kept below 35 degrees. It can be washed in a washing machine, but be sure to use cold water. Some neutral detergents should be used instead of high-efficiency detergents such as collar cleaners. In addition, do not come into contact with acidic substances. Flax is a plant fiber and is very sensitive to acid, which can easily burn clothes. Hang to dry and do not expose to the sun. In summary, linen clothes are best washed in cold water, and hung up to dry naturally.

1. When there is a stain, remove it immediately.

The longer you wait, the more the stain will seep into the linen and the harder it will be for you to clean. There are many different methods for removing stains from a wide variety of products. For example, stains from ballpoint pens can be cleaned with hairspray.

2. Avoid chlorine bleach.

You may use color protectant or bleach sanitizer on linen, but regular chlorine bleach will damage the fabric. Generally, any dry-cleaning detergent will work, but you may want to use a milder variety like Hullite or American Original Baby Laundry Detergent.

3. Wash in a half-filled container with as much water as possible.

It is better to wash with like colors and at the recommended temperature. Protect the linen from any possible deformation by placing soft linen products that are commonly used as liners in pillowcases or mesh bags. If your water is high in lime, then you need to add a softener.

4. Don't wring your linen dry.

If you can, hang white linen in the sun to maintain the whiteness of the fabric. Avoid over-drying the linen, which can cause it to lose its softness and make it too wrinkled. This is irreversible. You can dry it on a low setting, but follow the manufacturer's directions.

5. Iron while your linen is still damp.

This will make your ironing job easier. Make sure the bottom of the iron is clean, smooth and free of debris. You can also try pressing damp flax with your hands. This way you don't have to iron at all.

6. Store your flax in a cool, dry place

About Shipment

How long will my pillow be shipped after I place an order?
It usually takes 2-5 days for a delivery around the USA. We strive to get you the tracking details to you as soon as we can, so you can track the progress and arrival of your shipment.
Which express do you use? How long can I receive the parcel?

EXPRESS DELIVERY VIA UPS/USPS/DHL

All Tooddly products will be shipped to you via UPS/USPS/DHL and at the moment, we ship to the following countries: Australia, Canada, Hong Kong, Malaysia, Singapore, and the United States.

Your order will be shipped out from US and it will be shipped within four working days

Please understand that there may be delays in shipping time for unforeseen circumstances (i.e.: customs clearance, weather issues) that occurred during the shipment process. However, for the majority of the time, your packages will arrive within the aforementioned period.

NOTE: APO/FPO/DPO addresses are not eligible for delivery. PO Box addresses are also not allowed, but UPS/USPS/DHL may kindly deliver the package to PO Boxes in some cases. However, any loss caused by the PO Box address is not our responsibility, so please provide a physical address if possible.
Do I need to pay the shipping fee?
We offer free shipping to US and European customers, even with any discount codes applied. If you are an other regional customer, you will be charged a shipping fee of $29 regardless of the country you live in.
Do I need to pay the customs duty?
The customs duty is determined by the custom of your country. And it is uncertain to know how much about it.
Can I ask for no signature of shipment?
You can make a note in your cart for this or contact us before shipping out. Then we will choose a free sign-off service for you. If the parcel has been shipped, you can call DHL /USPS/UPS to ask them about it. If no one at home receives the parcel, the courier will call you. Please make sure your phone can go through.
Can you provide the Overnight shipping service?
Sorry for that,we did not have the overnight service.The fastest delivery time is 2days.
Can I receive the parcel on Saturday or Sunday?
The DHL and USPS and UPS are weekend off.If the parcel has been arrived your city,you can go to the local sites to receive it.
I am in a remote area, can you ship it?
Generally, we can ship to most of the countries and regions worldwide, but individual places may be charged remote fees. If the zip code in the area can not be found on the express delivery system, we will not be able to ship it.
Can I use Po.box as the shipping address? Or billing address?
We don't accept PO.box(including FPO or APO) as the shipping address, because the Express(DHL/USPS/UPS) can't deliver and we only accept the physical address as shipping address.However, you can use PO.box as billing address.

About Payment

When I pay via PayPal, do I have to have a PayPal account? Can I use credit cards?
PayPal account is not necessary.You can choose the "Pay with Credit Card".
Which payment methods can I use?

We accept the payment methods as Paypal and Credit Card. It is not necessary to have a PayPal account to order, you can pay with Credit/Debit Card directly.

If you have any payment problems, please contact with us: usyin-tooddly@outlook.com

Why is my card declined?

Sometimes when your card is expired, insufficient balance or poor credit which may have a record of Chargeback or others will lead to card declined when paying.

So we suggest customers not take a dispute for no reasons, because your credit record will be affected, and your next shopping will be declined.

When your card is declined, you can call your bank for the problem. Or you can try another card. If you still have problems, please send an email to us : usyin-tooddly@outlook.com
If I pay on your website, is my information safe?

We are sure that our website is legal , which has been certified by the card organization. So please don`t worry about that. Your payment information is kept by your bank or card organization, but not saved by us. We only use your shipping info for delivery. Your information is safe and we will keep your information confidential.

If you have any problems, please feel free to contact us:usyin-tooddly@outlook.com

How do I use my coupon code?
The purchasing process on our website is: Add to Cart > Checkout > Confirm > Payment. When you are in the process of Checkout or Confirm, you can apply the coupon code.

About Us (TOODDLY)

Can I be your brand ambassador?
It would be better if you have active social skills and outstanding shooting skills. If you meet our requirements, please send an email to usyin-tooddly@outlook.com

About Return Policy

If I don't like it, can I return it? Can I get the full amount?
If you don't want your order or you place the wrong order or want a longer length and you would like to exchange the order, you need to pay for the return charge, and your refund will be reduced $29 (because of the shipping fee we paid at the beginning).
Can I have a return label if I return it?
We don't provide return label. If you need to return, please contact us via email at first, then we will provide the return information. You can try to use the USPS to return it.
If I return the parcel, do I need to pay the returned shipping fee?
If the returning is due to our problems (such as incorrect products, the quality problem of products), we will provide a full refund for you; If the returning is due to buyer`s problems (such as don't like/want, order wrong product/size ), we will remove $29 from your refund as the loss of freight and handling fee.
How long can I get a refund if I return it?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the refund will automatically be returned to your credit card or original method of payments within a certain amount of days.

If I make a wrong order, can I exchange it?
If the parcel has not been shipped, you can send an email to usyin-tooddly@outlook.com. We will modify the order for you. Once your parcel is shipped out, you can try to make an exchange after receiving it.

About Wholesale

Can I have a wholesale price?
We are very pleased to offer wholesale price for you. But it need over($500). Please send eamil to usyin-tooddly@outlook.com
Do you have any conditions for your wholesale? What is the minimum order quantity?
We have no more conditions, as long as your order exceeds $500.
Can I be your distributor?
Yes,we hope to cooperate with you to develop a better business.Please send email to usyin-tooddly@outlook.com

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